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yan
How PBX Phone Systems Can Be an Asset to Your Small Business
Date: Jul 28, 2021 7:21:00 PM PDT
Author: yan

How PBX Phone Systems Can Be an Asset to Your
Small Business

As you can imagine, linking all of your
internal phones together can cut costs while
also improving your customer service. Here’s
what you can expect when you adopt a PBX phone
system:

Streamline Internal Communications A PBX system
helps keep everyone in your organization in
easy and constant communication. Some of the
features that enable this include call
recording, voice mail, and ring groups.

If you’re not familiar with the term ring
group, it’s a way of setting up rules for
calls. For example, if a customer calls your
phone number, do all of the extensions ring?
Or, does only the receptionist’s line ring?

Ring groups also allow you to set up different
rules based on the phone number that’s being
dialed. For example, one phone number can ring
the front office, another can be routed to
customer service, and a third line can go to
Accounts Payable or Accounts Receivable. The
possibilities with this set up are virtually
infinite.

What are the advantages of VoIP services
PBX System
Cloud PBX

 

 
 
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